Privacy Policy
Introduction
PrepNovat (“PrepNovat,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit or use PrepNovat and any related services, products, or educational resources.
By accessing or using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
Information You Provide
We may collect information that you voluntarily provide, including:
- Full name
- Email address
- Phone number (if provided)
- Billing information
- Account credentials
- Examination interests and study preferences
- Customer support communications
- Survey responses and feedback
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited
- Time spent on pages
- Referring website addresses
- Usage and activity data
Learning and Performance Data
To improve your learning experience, we may collect:
- Practice test results
- Question performance statistics
- Progress tracking information
- Study activity data
- Course completion records
How We Use Your Information
We may use collected information to:
- Create and manage user accounts
- Provide access to educational materials and practice exams
- Process payments and transactions
- Deliver customer support
- Personalize learning experiences
- Track user progress
- Improve website functionality and content
- Send service-related communications
- Respond to inquiries and requests
- Detect fraud, abuse, or unauthorized access
- Comply with legal obligations
Marketing Communications
We may send educational updates, product announcements, promotional offers, newsletters, and other communications related to PrepNovat.
You may unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
Even if you opt out of marketing messages, we may still send important account and service-related communications.
Cookies and Tracking Technologies
PrepNovat may use cookies, web beacons, pixels, and similar technologies to:
- Remember user preferences
- Maintain login sessions
- Analyze website traffic
- Improve platform performance
- Measure marketing effectiveness
You may manage cookie preferences through your browser settings. Disabling cookies may affect certain website functionality.
Payment Information
Payments may be processed through trusted third-party payment processors.
PrepNovat does not store complete credit card or payment card information on its servers unless necessary for payment processing and permitted by applicable law.
Third-party payment processors handle payment information according to their own privacy policies and security standards.
Sharing of Information
We do not sell personal information to third parties.
We may share information with:
Service Providers
Third-party vendors who assist with:
- Payment processing
- Website hosting
- Email delivery
- Analytics
- Customer support
- Security monitoring
Legal Requirements
We may disclose information when required to:
- Comply with applicable laws
- Respond to lawful requests
- Protect our legal rights
- Prevent fraud or abuse
- Protect user safety
Business Transfers
If PrepNovat is involved in a merger, acquisition, sale, or transfer of assets, user information may be transferred as part of that transaction.
Data Security
We implement commercially reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only as long as reasonably necessary to:
- Provide services
- Maintain user accounts
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
When information is no longer required, it may be deleted, anonymized, or securely archived.
Children’s Privacy
PrepNovat is not intended for children under the age of 13 (or the minimum age required by applicable law).
We do not knowingly collect personal information from children without appropriate parental consent where required.
If you believe a child has provided personal information to us, please contact us so we can remove the information.
International Users
If you access PrepNovat from outside the country where our operations are based, your information may be transferred to, stored, and processed in jurisdictions that may have different data protection laws than your own.
By using the platform, you consent to such transfers where permitted by law.
Your Privacy Rights
Depending on your location and applicable laws, you may have rights to:
- Access your personal information
- Correct inaccurate information
- Request deletion of personal information
- Restrict certain processing activities
- Object to specific uses of data
- Request a copy of your information
- Withdraw consent where applicable
To exercise these rights, contact us using the information below.
Third-Party Links
PrepNovat may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of external websites.
Users should review the privacy policies of those third parties before providing information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes become effective when posted on this page.
Continued use of PrepNovat after updates constitutes acceptance of the revised Privacy Policy.
Contact Us
If you have questions regarding this Privacy Policy or how your information is handled, please contact:
PrepNovat
Website: PrepNovat
Email: support@prepnovat.com